15 Dec 2020 by 1

Epson Printer Showing Offline on Iphone or Mac? A Troubleshooting Guide to Get it Online

Home Troubleshooting Epson Printer Showing Offline on Iphone or Mac? A Troubleshooting Guide to Get it Online

Epson printers are known to be of supreme quality and since 1942 when they were launched, the brand’s user base has only increased every year. But all this cannot rule out the fact that your Epson device can go offline occasionally. Users have been lately complaining about their Epson printer showing offline on Windows and now Mac users have been facing the same.

While trying to print from your Mac device, you can get that offline error on your Epson printer. The most common reason for getting this error is when your Mac device is unable to communicate with your printer and this could happen due to anything like the cables are loose or the printer has not been turned on. All such issues need to be checked thoroughly to get the Epson printer back online.

Apart from that, there are multiple solutions that you can apply to get your Epson printer online on Mac; let’s have a look at them one by one:

1. Ensure Connectivity

Connectivity is the basic thing to make a printer print and if you notice the printer going offline, follow these steps to ensure it is properly connected:

For USB Connection

If your Epson printer is connected by USB cable and is showing offline; go with these steps:

  • Turn off the Epson printer by pressing the power button; wait for 5 seconds
  • Then take out the USB cable from the printer’s back.
  • Now turn the printer back on and if it starts printing from the queue, let it complete all the tasks and get idle.
  • After 5 seconds, reattach the cable to the printer and make sure you insert it properly in the USB port of your printer. If the printer starts printing, give it time to complete that before moving on to the next step.
  • Now you can try printing and see if the printer shows online.

For Wireless Connection

In case, your printer prints wirelessly you need to connect your Epson printer to Wi-Fi and also ensure that the connection has been done correctly:

  • Turn off and on the printer and then let it become idle and silent.
  • If doing that doesn’t help in getting the printer back online, restart the router by unplugging it from the power source and then waiting for a while.
  • Connect the router to the power source and let it connect to the internet; wait for the light indicating the connectivity.
  • Reboot your Mac device and let it restart; after that click on the Apple icon and then click on System Preferences. From there, select ‘Printers and Scanners’ to see all the printers installed on your Mac.
  • If you see the Epson printer in the list, this implies it is connected and in case, it is still not showing there, it can imply that there is an issue with the network making the printer offline. 

 2. Remove all Other Printers

If multiple Epson printers are connected to the same device, your printer may stay offline; so delete all the unwanted ones except the one showing as idle. The Idle printer will display green color; to do this, follow the given directions:

  • Check the list of installed from Printers and Scanners section and remove all the unused printers by selecting the device and then click on the minus button to remove it.
  • Set the Epson printer you want to use as the default one and then try printing to see if the issue got resolved.

 3. Reset the Epson Printer

If the above solution didn’t work for you, you can reset the Epson printer as follows:

  • Make sure the printer is inactive
  • Keeping the printer on, take off the power cord from the back as well as from the wall outlet
  • After one minute, reconnect the power cord to the printer’s back as well as to the wall outlet.
  • Now let it turn on or press the power button to switch on the printer

4. Clear the Printing Queue and Re-add the Printer

The next solution is by clearing out the print queue and re-add the printer on Mac to initiate a fresh printing session.

  • Make sure your Mac device is connected to a working internet
  • From the list of printers, click on the one you want to remove and then click on the minus (-) button.
  • Now, to add it again, click on (+) add sign.
  • Select your Epson printer from the list that shows up and click on ‘Add’.
  • Then select the option ‘Use or Print Using’
  • Select the connected Epson printer or Airprint
  • Once the printer shows Idle in the list, try to print again and if it doesn’t help, proceed to the next solution.

 5. Do the Re-configuration

The last step you can try to bring your offline Epson printer online on Mac is the reconfiguration of the printing system.

  • Click anywhere in the list of Printers area and then click on ‘Reset Printing System’
  • Confirm the option and then enter the administrator account’s Username and Password, and click OK.
  • Let the printer reset completely and then add it again as explained above.

Epson Printer Showing Offline on iPhone

If the Epson printer is showing offline on the iPhone, here is how you can deal with the connection issue:

  1. Before you start, make sure your iPhone and Epson printer are connected to the same network
  2. Open the Epson iPrint app and then tap the option ‘Printer is not selected. Tap here to select a printer.’
  3. On the ‘Local’ tab, tap your Epson printer, if you don’t see your printer, you can use the next option
  4. To add your printer to the current network, tap on the ‘Manual IP’ tab.
  5. Tap ‘Add’ and then enter the IP address of the printer; also tap ‘Done’.
  6. Hopefully, by now the Epson printer will start printing.

So that’s how you can try fixing the offline error with your Epson printer on Mac and iPhone. You can also visit the official Epson Printer Support page for further help.

Tags: #Epson printer offline iPhone, #epson printer offline mac, #epson printer offline iphone, #epson printer won't stay connected to wifi, #how to get epson printer online on mac, #epson printer offline, #my epson printer is offline and won't print, #why does my epson printer say offline, #how to get epson printer online

Related Post
Error Code 0x97 with Epson Printer

Epson printers are great to use and offer a lot of amazing features. Still, it is not free from error due to its technical nature. One of the most common errors that Epson users have complained about ...

Epson printer is in an error state

Epson printers are known for their versatility, reliability, and the quality of output they produce. No matter which model you own, Epson printers are known for the convenience they offer and even off...

HP Printer in Error State

HP Printers have a reputation in the market and the reason is the quality of the prints they produce. HP wireless printers are a boon for the technology world and they also support mobile printing. Al...

can't install brother printer Windows 10

If you are a Brother printer user, you must be aware of how great it works. But there can be a few exceptions. Being of technical nature, Brother printers may not work flawlessly always owing to some ...

why does my printer say offline

Printers have always been an integral part of a business or an office for the reason we all know. Even when everything is going so advanced, still there is not a thing invented yet that can deny the i...

epson printer offline Error

Have you ever been in a situation where your Epson printer is showing offline and you have an urgent document to print? Most of the Epson users have faced a similar situation but that doesn’t me...

how do i get my canon printer back online

Canon Printers can show offline for multiple reasons and there is nothing to worry about as this can happen with any printer brand available out there. Like any other technical device, a printer can h...

canon printer not printing

Canon is a well-known name among printer users as the brand is famous for providing a wide range of printers that suit different needs. You can either choose a standard USB cable printer or a wireless...

fix canon printer error b200

Canon Printers are known for their versatile printing and easy troubleshooting. Printers are technical equipment; you cannot expect them to work flawlessly for their lifetime. b200 is one such popular...

how to fix printer error 0x00000709

Have you ever encountered an error code ‘0x00000709’ while working with a printer? This error mostly occurs with a message stating, “operation could not be completed error 0x00000709...

cannot connect brother printer to wifi

Brother printers are known to be of superior quality, reliable, and versatile. Their wireless models are more efficient as they let you print without making a move. However, due to their technical nat...

My brother printer not connecting to my computer

Brother printers can be an excellent choice when you are looking for a reliable and versatile printer as it provides the best features within budget. However, even after being of exceptional quality, ...

Brother printer keeps going offline mac

Brother printers are known for quality output and are considered reliable as well. Several models have been launched by the brand over so many years that offer a huge range of remarkable features. No ...

How to fix brother printer is offline windows 10

A printer going offline every often is one of the most annoying errors that you will face. As you won’t be allowed to print till you get your device online, you will be left worried about how to...

How to update hp printer drivers

HP drivers have been designed to add to the flawless functioning of printers. No printer can run in the absence of a driver designed for that particular model. Not only this, but you will also be requ...

Call Us Now:

1888 510 0359